This event was captured live at the reveal2014 conference in North America. Is your customer service up to par? Learn some tips to deliver optimal customer service with impactful results.
Home » Customer Service and Sales » reveal2014 NA Breakout Session: Gary Neights Presents, 'Deliver Better Customer Service Using Lean Data'
reveal2014 Presents New Product Reveal (NA)
This event was captured live at the reveal2014 conference in North America. Watch as Gary Neights, Elemica'...
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Customer Service and Sales
Chris Cameron, Elemica's VP of Customer Solutions, Talks Platforming Being the Answer
Chris asks the question, "What is standing in the way within the enterprise IT to be able to platform?"
CCSMG Discussion... What is SOLAS? What is Verification of Mass?
On July 1st, 2016 the Safety at Life of Sea (SOLAS) Convention becomes international binding law. The 162 signing countries represent 99% of global merchant fleet tonnage. Approximately 300,000...
Using Vendor Managed Inventory to Predict Behavior in Chemical Supply Chains
Using Vendor Managed Inventory (VMI) as an example, I explained that integrating data from buyers, sellers, carriers and tank monitoring systems can help a supply chain organization...
Elemicans in Cars Talkin' Supply Chain - Season 2, Episode 5 - “Rethinking Preconceived Notions”
Adrian Joyner, Professional Services Project Manager, is invited by Ed Rusch, VP of Marketing, to catch up on the open road. In this episode, Adrian discusses his direct-to-customer experience.
Deciding between VMI and Delivery Schedule
In the world of Advanced Customer Order Management, where the customer wants to go Purchase Order-free, one important decision is whether to go for a Vendor Managed Inventory (VMI) approach or...
Elemicans in Cars Talkin' Supply Chain - Season 2, Episode 4 - “Creating a Knock-Your-Socks-Off Network”
Ed Rusch, VP of Marketing, invites Jerry Turner, Key Accounts director, for a fast and fun adventure – as far as coffee runs go. Elemica’s level of experience and...
Gary Neights, Elemica's Dir. of Product Management, Talks Multi-Echelon VMI
Elemica's multi-echelon solution and how it directly effects our end-customers' demand is discussed.
Mark Babbitt (NA) - 'A World Gone Social: How Companies Must Adapt to Survive'
This event was captured live at the Ignite2015 conference in North America. Mark discusses the importance of social media in the B2B space and beyond. Some mind-blowing examples are...
Ignite 2015 NA - Mark Babbitt - "A World Gone Social: How Companies Must Adapt to Survive"
This was presented at Elemica's Ignite2015 Conference in North America on October 20th, 2015. Mark discusses the importance of social media in the B2B space and beyond. Some mind-blowing...
Dorothy Lellek - 'Touchless Demand Capture: Increasing Overall Order-to-Cash Productivity'
This event was captured live at the Ignite2015 conference in North America. Setting goals for increased automation and achieving success are discussed in this presentation.
Ignite 2015 NA - Dorothy Lellek - "Touches Demand Capture: Increasing Overall Order-to-Cash Productivity"
This was presented at Elemica's Ignite2015 Conference in North America on October 20th, 2015. Setting goals for increased automation and achieving success are discussed in this presentation.
Elemica Featured in Bulk Distributor Magazine
Nearly everything in our lives is impacted by rail, from food products to chemicals and energy. Total US weekly rail freight traffic for one week in January 2015 was 548,055 carloads and inter modal .
Elemicans in Cars Talkin' Supply Chain - “The Supply Chain Vantage Point”
Chris Cameron, Director of Business Process Services is invited by Ed Rusch, VP of Marketing to a Texas inspired lunch in Chris’ rental SUV. Comparing the trade-offs between efficiency and effectiv
Elemica Featured in Inbound Logistics Magazine
Ed Rusch, VP of Corporate Marketing, is featured in the latest edition of Inbound Logistics Magazine. Here is a sample from the featured article, Using Analytics to Differentiate Your Customer Service
Lessons Learned from Elemica’s North American Supply Chain Conference