Elemicans in Cars Talkin' Supply Chain - “Be Easy to Do Business With”

August 23, 2014

Gary Neights, Director of Product Management, invites Ed Rusch, VP of Marketing, for a quick lunch run to an iconic Atlanta brand in his rental Nissan Sentra. Comparing the upgrade practices of car rental companies with customer service best practices in the process industry Supply Chain, Gary and Ed discuss how companies will use analytics to create differentiated customer experiences to gain a competitive advantage. The value of using a platform built to deliver forward looking business needs, extending your ERP, and using predictive and prescriptive analytics to better respond to market demands are all included in this episode. And as Gary and Ed come to discover, who knew that the drive-through and a sandwich bun would serve as a representative example of predictive analytics in action?

Previous Article
Technology Value Matrix 2015: Supply Chain Control Towers
Technology Value Matrix 2015: Supply Chain Control Towers

Elemica's Supply Chain Control Tower is included in this July 2015 report written by Nucleus Research.

Next Flipbook
Suppliers with Differentiated Capabilities
Suppliers with Differentiated Capabilities

Gary Neights, Director of Product Management, is interviewed by Ed Rusch, VP of Marketing, about evolving b...